Consignor FAQs

I am new to the sale, what do I do?

To sell your items, you will need to become a CCEX consignor. It's free and easy to do!

Create your consignor account online.
Input each of your items info and price online.
Print and attach tags to items.
Drop items off during drop-off days. Shop!
At the end of sale, pick up any unsold, non-donation items on pick-up day. Pick up your check too.

Check out our guides and video tutorials on the Consignor Info page for more information about using the system and tagging and preparing items.

My item can fit in to multiple categories. Which do I choose?

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My item does not fit in to any category and/or size. What do I do

The category does not make an impact on the item being sold or where the items goes on the floor. Category and size are just helpful information but don’t need to be completely accurate.

That information is most useful to identify your item if it's tag falls off during the sale. The more details we have about your item, the more likely we will be able to find it in the inventory system and give you the money for the sold item. Otherwise we will price it ourselves and pay you for that amount if you identify you are missing an item on pick up day.

Choose any category.
Choose the blank size option if size n/a or unknown.
The ‘Description’ box can be where you add any extra identifying details.
For items that don’t fit into the provided categories, there is a "Miscellaneous" category.

Do I need an appointment or do I just drop off my items?

No, you do not need an appointment. Please come during our Drop Off hours for consignment drop off. Consignors may shop on Drop Off days. See dates here

Do we price our own items?

Starting with the 2018 Spring Sale, our consignors have had control of all item pricing including clothing.

For pricing the following: Toys, games, baby equipment, bedding, costumes, hats, books or DVDs, we suggest that you ask about half of what you paid or simply try and think of what you would want to pay for the item if you came to our sale to buy it. Remember, the better an item looks, the better it sells, so clean up it and put in fresh batteries! NO ONE WILL BUY AN ITEM THAT DOESN’T WORK.

See our PRICING GUIDE for pricing suggestions

How much do we earn as a consignor?

Consignors make 50% of the selling price of each item sold. We do not charge any fees to participate in our sale.

You can earn more if you volunteer. Find more information on the Volunteer Page.

When do we receive our checks?

Your checks will be available immediately following the sale on Pick Up Day. We will mail any checks not picked up on Pick Up Day

Is there a certain number of items that I have to bring in?

There is no minimum number of items to consign but we ask that you limit your clothing items to 150 quality pieces.

Are there any items that you don’t accept?

Yes. We do not want you to sell items that aren't quality children or maternity items.

We do not review every item you bring in but we will pull items off the floor if it's not appropriate for our sale or is something people will not buy. Shelf space is valuable and we need to make room for items that will sell.

Review our detailed list of items that we do and do not accept.

When can I start buying?

Consignors can start shopping at any time during drop off

Non-consignors can start shopping when we open our doors on the first sale day (there is usually a line waiting!).

I have items to sell but I don't have time to tag. Can you do it for me?

At this time we are not able to price or tag items for you. We would like to offer that service in the future.

To help save time, group items of similar category and size (ex "Boy's Pants, Size 4") together which will allow you to make multiple quantities of one tag.

I can tag my items but I can not drop them off during dates. Can you take them?

Depends! Just contact us and we can discuss. Info@ccexnola.com

I signed up to consign but I can no longer participate. What do I do?

If you are currently a consignor registered for the next event you can easily remove yourself. Any items that you have inputed will be saved for future sales.

On your consignor dashboard , click the "Delete My Registration" button. That's it!

See video tutorial here.

I deleted my registration in a previous sale and want to add those items into the upcoming sale. Where are my items from my deleted registration?

After you register for the next sale you will go to your consignor dashboard, click on 'Item Transfer'. Then open the drop down to select the 'Default Temp' event. There you will find your items from your deleted registration.